Service Delivery Manager
Moro TechLisbon, Portugal
Posted April 2, 2026
Full Time
About the Company
MORO TECH is a tech house with a global team on a mission to empower businesses through business transformation solutions and data-driven strategies.
Job Description
Join MORO TECH, a tech house with a global team on a mission to empower businesses through business transformation solutions and data-driven strategies. As a Service Delivery Manager, you will ensure the stability and quality of multiple software platforms and drive smooth day-to-day service delivery.
Requirements
- 2â3 years of experience in Service Delivery, IT Service Management, or software/platform maintenance
- Strong understanding of SLA management, KPI tracking, and operational governance
- Excellent communication skills with the ability to translate technical topics into clear stakeholder-friendly updates
- Hands-on experience using tools such as ServiceNow, JIRA, and Confluence
Benefits
- Competitive compensation package
- Annual Performance and Salary Reviews
- Monthly Meal Vouchers
- Premium Private Health Coverage
- Extra vacation days
- Yearly training budget
- Cutting-edge tech setup
- Structured growth plans
