International Field Service Representative Silvus - Europe

We are seeking an International Field Service Representative (IFSR) to work closely with the international Silvus team to provide our customers with tailored solutions to meet their needs.

Requirements

• Provide pre-sales and post-sales technical support including system planning, customer training, system optimization, etc.
• Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
• Prepare and conduct product demonstrations for customer visits and equipment evaluations.
• Visit customer sites to provide technical support and deliver training.
• Troubleshoot failures and abnormal situations in the field.
• Collect and analyze field failures and abnormalities and provide feedback to the development team.
• Help the Design Engineers reproduce and troubleshoot problems.
• Travel up to 75% of the time and work on-site at the customer's location.
• Basic proficiency in English (reading and writing) is required.

Benefits

• Medical/Dental/Vision Insurance
• 401(k) or Similar Retirement Plan
• Paid Vacation and Holidays
• Employee Assistance Program