International Sales Engineer

Silvus Technologies is seeking an International Sales Engineer to collaborate closely with the Sales, Marketing, and Business Development teams, providing our customers with tailored solutions that meet their needs.

Requirements

• Provide pre- and post-sales technical support, including system planning, customer training, system optimization, etc.
• Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
• Prepare and conduct product demonstrations for customer visits and equipment evaluations.
• Visit customer sites to provide technical support and conduct training.
• Troubleshoot failures and abnormal situations in the field.
• Collect and analyze field failures and abnormalities; provide feedback to the development team.
• Participate in resource allocation and hardware maintenance to support different sales and business development activities.
• Help design engineers reproduce and troubleshoot problems; help drive future product development.
• Travel up to 50% of the time for frequent travel for meetings, events, and demonstrations.

Benefits

• Equal Opportunity Employer
• Basic Requirements: Bachelor’s degree (or international equivalent) in Electrical Engineering or other related technical fields, plus 2 years of demonstrated experience in a pre-and post-sales technical support position
• Relocation Provided: None