Technical Support Team Lead
Motorola SolutionsPenang, Malaysia • Kuala Lumpur, Malaysia
Posted February 26, 2026
Full Time
About the Company
Motorola Solutions is a global leader in mission-critical communications and analytics.
Job Description
At Motorola Solutions, we're a global close-knit community united by the pursuit to help keep people safer everywhere. As a Technical Support Team Lead, you'll manage day-to-day operations, oversee team performance, and develop a strong understanding of MSI products to provide excellent customer experience. You'll coach and mentor team members, create initiatives to improve customer interactions, and ensure high employee engagement.
Requirements
- 3-5 years of relevant experience in an IT environment
- Bachelor's Degree or Diploma/Certificate in Computer Science, Engineering, or a relevant software/computer related field
- 2-3 years technical support experience supporting enterprise level applications
- 1-2 years experience leading a team in a Technical Support environment
- Strong working knowledge of Motorola Solutions products
- Excellent communication skills and organizational skills
Benefits
- Flexible working hours and shifts
- Hybrid work arrangement