We're looking for a Customer Experience Specialist to join our team at Motorway, a UK-based used car marketplace. As a specialist, you'll be the friendly voice and expert guide for our customers, making sure they have a smooth and enjoyable journey with us.
Requirements
- Genuinely enjoy helping people and have a knack for building rapport.
- Natural communicator, whether it's on the phone, via email, or through chat.
- Detail-oriented and take pride in your work.
- Quick learner and enjoy solving problems.
- Thrives in a collaborative environment.
Benefits
- £25,500 starting salary
- Great work-life balance with standard shifts from 8:45am to 5:30pm
- Sea fronted office location with regular social events, office drinks, weekly massages and free snacks
- Flexibility to work from home 1 day per week
- Stock options
- Pension scheme
- Strong commitment to your personal development
- Opt-in comprehensive health insurance
- Cycle to work scheme
- One paid volunteering day a year
- Generous parental benefits