Dealer Experience Specialist

We're looking for a Customer Experience Specialist to join our team at Motorway, a UK-based used car marketplace. As a specialist, you'll be the friendly voice and expert guide for our customers, making sure they have a smooth and enjoyable journey with us.

Requirements

• Genuinely enjoy helping people and have a knack for building rapport.
• Natural communicator, whether it's on the phone, via email, or through chat.
• Detail-oriented and take pride in your work.
• Quick learner and enjoy solving problems.
• Thrives in a collaborative environment.

Benefits

• £25,500 starting salary
• Great work-life balance with standard shifts from 8:45am to 5:30pm
• Sea fronted office location with regular social events, office drinks, weekly massages and free snacks
• Flexibility to work from home 1 day per week
• Stock options
• Pension scheme
• Strong commitment to your personal development
• Opt-in comprehensive health insurance
• Cycle to work scheme
• One paid volunteering day a year
• Generous parental benefits