Replacement Sales Consultant

Mountain West Windows and Doors is an industry leader dedicated to improving the lives of our customers and team members. We offer training, growth opportunities, and a fun, fast-paced work environment where you can thrive as part of a supportive team.

Requirements

• Manage all practices and procedures designed to increase sales, enhance profitability, and develop very satisfied customers.
• Generate repeat customers, referral customers, and new customers independent of Marvin’s advertising and marketing efforts.
• Responsible for all field activity relating to customer relations, product sales, collections, and customer satisfaction for the replacement segment.
• Pursues leads, gives product demonstrations both in the home and at the Showroom, discusses product options with the customer and takes on-site measurements.
• Ensures quotes and orders are accurate and follows company sales processes.
• Complies with company policies on pricing, product offering, installation, credit and collections.
• Follows up with prospects to inform them of business changes such as product offering, pricing, or assembly options in a timely manner.
• Must be computer literate and able to use electronic software (PQM, MSOffice, ACE, etc.) to track, quote, sell and order products.
• Follows up with all customers to ensure that the project meets or exceeds the customers' expectations.
• Coordinates and communicates with the Project Coordinator to ensure accurate understanding of and timely resolution to customer issues.
• Participates in various departmental and interdepartmental meetings or training as required.

Benefits

• Competitive pay
• Excellent benefits
• Bonuses
• 401(k) retirement plan
• Profit sharing
• Generous paid time off