Director of Customer Success

Movn Health is seeking a Director of Customer Success to help grow the company's revenue and expand its partnerships with hospitals, cardiology groups, and health plans. The ideal candidate will have a strong background in customer success, account management, or provider/payer relations, and will be able to navigate hospital systems and payer-provider dynamics.

Requirements

• 7–10 years in customer success, account management, or provider/payer relations in digital health, cardiovascular care, or chronic disease management
• Demonstrated success growing a book of business ≥$2M through referrals, renewals, and account expansion
• Experience navigating hospital systems, cardiology groups, and payer-provider dynamics
• Proven ability to translate clinical outcomes data into business value for non-clinical stakeholders
• Established network in the Northeast / Mid-Atlantic healthcare market strongly preferred
• Clinical or allied health background (RN, Exercise Physiologist, PA, etc.) a meaningful plus

Benefits

• Medical, dental, and vision insurance — fully or 90% employer-paid
• Unlimited PTO
• All business travel reimbursed
• Home office stipend