Senior IT Support Engineer

Mr. Marine is a global leader in marine elevators servicing, performing jobs from Annual Safety Inspections to modernizations. The company is seeking a Senior IT Support Engineer to lead the IT support team in Chennai, India, providing advanced technical assistance to Mr. Marine's global team and ensuring seamless IT operations.

Requirements

• Bachelor's degree in Networking, IT, Computer Science, or a related field
• 5+ years of hands-on experience in IT support, helpdesk, or system administration
• Advanced troubleshooting (Windows/Linux, networking, hardware)
• Proficiency in Google Workspace (GSuite) administration
• Knowledge of SAP B1 (user support, access management, basic troubleshooting)
• Familiarity with cybersecurity principles (firewalls, endpoint protection, incident response)
• Experience with ticketing systems (e.g., Jira, ServiceNow)
• Basic understanding of cloud platforms (AWS) is a plus