Administrative Assistant

This full-time on-site position is focused on reception and outbound physical mail, including copying, scanning, filing and other administrative responsibilities.

Requirements

• Provide reception, answering and routing calls on a multi-line phone system.
• Document scanning, copying and mailing.
• Working independently at times filing legal documents in dedicated file room.
• Consistently and accurately updating case management systems.
• Retrieving and responding to a variety of clients and internal firm requests via phone or email.
• Learning basic legal documents and terminology.
• Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence.
• Providing exceptional customer service to clients at every level of interaction.
• Providing support to attorneys in a high volume, time sensitive atmosphere.
• Maintaining strict confidentiality of client and borrower information and firm processes.
• Performing other duties and responsibilities as needed.
• Ability to carry 10 pounds or more

Benefits

• Comprehensive compensation and benefits package