Administrative Specialist

This position is focused on administrative tasks, handling calls, legal documents, and correspondence. Must have excellent verbal and written communication skills, proficiency in MS Office suite, and ability to work with others in a team-oriented manner.

Requirements

• Document scanning, copying and mailing
• Maintaining detailed logs and records of documents received and their chain of custody
• Working independently at times filing legal documents in dedicated file room
• Consistently and accurately updating case management systems
• Retrieving and responding to a variety of clients and internal firm requests via phone, email and workflow steps
• Learning basic legal documents and terminology
• Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence
• Providing exceptional customer service to clients at every level of interaction
• Providing support to attorneys in a high volume, time sensitive atmosphere
• Maintaining strict confidentiality of client and borrower information and firm processes
• Performing other duties and responsibilities as needed
• Ability to carry 10 pounds or more

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• 401K with company match