Specialist, Courier Operations

As a Courier Operations Specialist, you play a crucial role in the couriers' journey, monitoring their movements, ensuring orders are fulfilled smoothly, and resolving any issues or suspicious behavior. You will contact couriers, partners, and customers to solve problems and meet Service Level Agreements for handling and solving couriers inquiries.

Requirements

• Minimum 1 year of experience in a similar field
• Exceptional attention to detail and commitment to delivering high-quality work
• Capability to work under high pressure
• Proficiency in both English and Arabic languages
• Good typing skills

Benefits

• Inclusive and Diverse Environment
• Competitive Compensation
• Personal Growth and Development
• Autonomy and Mentorship