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Job description
Join a global healthcare biopharma company as a Senior Support Engineer to provide operational and technical support for enterprise Quality and Compliance platform. Collaborate with Quality, Compliance, Digital, and IT teams to ensure reliable, compliant, and scalable system operations.
Provide day-to-day operational and technical support for Quality and Compliance platform and associated integrations. Support, monitor, and troubleshoot system integrations, analyze and resolve integration and data flow issues, and manage user access, roles, and permissions.
Experience with MuleSoft-based integrations and object-oriented programming is highly valued. Strong troubleshooting, analytical, and root cause analysis skills are required. Excellent communication skills to bridge business, quality, and technical teams are essential.
Company
Healthcare
Merck & Co., Inc. (MSD) is a global biopharmaceutical company dedicated to leveraging cutting-edge science to develop innovative medicines and vaccines for both humans and animals. With more than 130 years of research heritage, MSD focuses on advancing prevention and treatment across a broad spectrum of diseases, positioning itself at the forefront of scientific discovery. The company distinguishes itself through a research-intensive culture, a diverse and inclusive workforce, and a commitment to responsible operations that promote sustainable health outcomes worldwide. MSD’s integrated approach to science and stewardship underscores its mission to improve lives and foster a healthier future for all communities.
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