Specialist, ServiceNow Platform Engineering - Platform Management
MSDHyderabad, Telangana, India
Posted April 9, 2026
Full Time
About the Company
At MSD, known as Merck & Co., Inc., Rahway, NJ, USA in the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. For more information, visit www.msd.com and connect with us on Facebook, Instagram, Twitter, and YouTube.
Job Description
Join a global healthcare biopharma company as a ServiceNow Platform Engineer in Hyderabad, India. Collaborate with cross-functional teams to analyze requirements, design solutions, and implement enhancements to ServiceNow instances. Required skills include ServiceNow development, configuration, and operations, as well as proficiency in JavaScript, HTML, CSS, and XML. The ideal candidate should possess a strong technical background and 3+ years of experience as a ServiceNow Developer and/or Engineer.
Requirements
- Bachelor’s degree in information technology, Computer Science or any Technology stream.
- 3+ years of working experience as a ServiceNow Developer and/or engineer preferably with core platform areas.
- ServiceNow Certified System Admin (CSA) certification
- ServiceNow Certified Application Developer (CAD) certification is highly desirable
- ServiceNow Certified implementation Specialist (CIS) certification is highly desirable.
- Proficiency in JavaScript, HTML, CSS, and XML with hands-on experience in ServiceNow scripting and development.
- In-depth knowledge of ITIL processes and best practices for IT Service Management.
- Strong analytical and problem-solving skills to design effective ServiceNow solutions.
- Ability to work collaboratively in a team-oriented environment, effectively communicating complex technical concepts to both technical and non-technical stakeholders.
- Excellent organizational and time management skills to handle multiple projects simultaneously.
- Understanding of Agile development methodologies is a plus.
Benefits
- Hybrid work policy
- Flexible work arrangements
- Travel requirements (flexible)