Food & Merchandise Supervisor

Madison Square Garden Entertainment Corp. is hiring a Food & Merchandise Supervisor to provide an exceptional guest experience at The Chicago Theatre. The ideal candidate will have supervisory experience, knowledge of events, and skills in training, cash handling, and food sanitation.

Requirements

• Supervisory experience
• Knowledge of events, sports, and theatre operations
• Bar & Merchandise sales management experience
• Food operations/service experience
• New York City Food Protection Certificate
• Training, cash handling, food and beverage sanitation requirements, equipment operation, and liquor laws experience
• Excellent communication skills
• Ability to engage and develop collaborative relationships
• Ability to maintain a positive, open, approachable, and professional relationship with a diverse group
• Comfortable with managing conflict and responding to customer problems
• Commitment to providing a high-quality service experience for guests
• Ability to demonstrate success in managing multiple tasks
• Experience motivating and encouraging exceptional performance
• Ability to hold team accountable for outcomes
• Proficient in Microsoft Word & Excel
• Advanced knowledge with merchandise operations and sales techniques
• Experience producing and maintaining visual displays in a retail environment
• Experience resolving inventory discrepancies
• Exceptional attention to detail and strong follow-up skills
• Demonstrates integrity, tact, diplomacy, and a commitment to company values and principles

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance