Security Operations Center Operator

The Security Operations Center (SOC) Operator is responsible for monitoring cameras and alarms, dispatching associated calls, operating access control technology, and providing general assistance to employees and guests. The successful candidate will be a problem solver, possess critical thinking skills, and be detail oriented.

Requirements

• Strong understanding and troubleshooting capabilities for CCTV, Physical Access Control, and various Security Software Platforms utilized by the organization.
• Must be detail-oriented, organized with the ability to multi-task in a fast-paced, deadline-oriented environment.
• Ability to analyze problems, identify causes, and implement results-oriented solutions.
• Excellent organizational and time management skills.
• Must possess strong computers skills with a strong proficiency in MS Office and an ability to create data metrics and reports.
• A professional demeanor, along with excellent customer service skills
• Ability to work independently while also being a team player.
• SOC experience with strong knowledge of CCTV, Access Control, and Social Media Monitoring tools preferred.

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Health Insurance