Service Coordinator

MSI Viking is seeking a Customer Service Coordinator to manage customer inquiries, resolve issues, and ensure customer satisfaction. The role requires 2-4 years of scheduling/coordinating experience, basic computer skills, and excellent communication and organizational skills.

Requirements

• Give status updates to customers
• Process customer purchase orders and create work orders
• Quote and schedule on-site jobs
• Schedule Calibration of Field Service Standards
• Maintain Standards Cage in the Greer office
• Invoice work orders
• Order new and replacement standards as needed

Benefits

• Medical, dental, disability, and life insurance
• 401k with Company match
• Paid vacation and company holidays
• Continuing Education Opportunities