Analyst, Incident and Problem Analyst
MUFGLondon, England, United Kingdom
Posted December 9, 2025
Full Time
About the Company
Mitsubishi UFJ Financial Group (MUFG) is one of the world's leading financial groups, with a vision to be the world's most trusted financial group.
Job Description
Join MUFG, a leading financial group, as an Incident and Problem Analyst. You will support operational resilience, manage IT problems, and ensure compliance with regulatory standards.
Requirements
- 3+ years of experience in IT Problem Management, Incident Management, or a similar role
- Strong focus on regulatory compliance and IT resilience
- Experience working in regulated environments, particularly in finance, insurance, or critical infrastructure sectors
- Technical Knowledge: Some understanding of regulation including DORA requirements, ICT risk management, and digital resilience best practices
- Problem-Solving Skills: Exposure to root cause analysis, critical incident response, and problem-solving techniques to address complex IT issues
Benefits
- Committed to embracing diversity and building an inclusive culture
- Excellent benefits, including [employee perks]
- Career development opportunities
- Competitive salary and benefits
