Senior ServiceNow ITSM Architect with AI & ITAM exposure

Design, lead, and deliver AI-enabled ServiceNow solutions across ITSM, FSM, and Asset Management, and oversee AI-driven initiatives to automate service requests, incident management, and asset tracking.

Requirements

• 8–12+ years of ServiceNow implementation experience
• Minimum 5 years in a Solution Architect or Lead Consultant role
• Proven experience delivering ITSM implementations at scale, FSM and/or field operations solutions, ITAM / SAM / CMDB-heavy programs
• Hands-on exposure to ServiceNow AI capabilities, including GenAI and Predictive Intelligence
• ServiceNow certifications in ITSM, ITAM, or related areas
• Experience with machine learning and AI applications within enterprise IT environments
• Familiarity with Agile methodologies and tools to manage development lifecycles effectively
• Skills in scripting and building integrations using ServiceNow APIs or other automation technologies

Benefits

• Opportunity to work with a talented and passionate team
• Competitive salary and benefits package
• Exciting projects and innovative work environment