Senior Field Service Engineer

Senior Field Service Engineer position available at Geoclima in Singapore. Responsible for technical support, training, and warranty management. Requires strong communication and management skills, knowledge of refrigeration and air conditioning systems, and trade qualification in Refrigeration and Air Conditioning.

Requirements

• Liaise with manufacturing plants to implement best practices
• Manage technical support queries
• Create and deliver technical training programs
• Meet internal KPIs for customer success
• Document creation and control
• Manage warranty claims
• Administrative and office support
• Manage internal and external communications
• Support business development activities