Growth Strategist

Mutiny is hiring a Growth Strategist to work directly with customers and help them get the most out of their AI-native platform. The role sits at the intersection of customer success and marketing strategy, and requires strong project management instincts, experience working cross-functionally, and a high bar for oneself and the work. The successful candidate will own a book of managed accounts, teach customers how to use the platform, and make sure they feel supported every step of the way. They will also help make the whole team smarter by documenting and sharing best practices. The company values include work feeling like play, speed as a competitive advantage, challenging customers and teammates to be better, doing the right thing when no one's watching, all hands on deck, and living in the world you want to change.

Requirements

• 4–6 years in a CSM, agency or account management role with ownership of renewal and expansion, ideally in marketing or sales technology
• A genuine empathy for B2B marketers and sellers and strong intuition for how to help companies grow
• Strong project management instincts — you keep things moving, stay organized, and follow through
• Experience working cross-functionally with sales, product, and marketing teams
• A high bar for yourself and for the work. You communicate what's working and what needs to change
• Based in, or willing to relocate to, New York City

Benefits

• 100% medical, dental, and vision
• Flexible PTO
• Generous parental leave
• Team lunch ordered in every day
• Great coffee
• Regular in-office events
• Team that genuinely likes spending time together — in the office and out at customer visits and conferences