Director de Hotel para Empresa de Apartamentos TurÃsticos - Barcelona
My Space BarcelonaBarcelona, Catalonia, Spain
Posted February 13, 2024
25000 - 35000 EUR
Full Time
About the Company
At My Space Barcelona, we are a dynamic, young, and international team. We offer a good work environment where you can develop yourself according to your skills and competencies, and you will also have the opportunity to learn about different aspects of the company.
Job Description
At My Space Barcelona, we offer apartments in Barcelona by days, weeks, and months, manage 11 buildings of tourist and temporary apartments, with a total of around 60 homes, and with 24-hour reception. We have been in the market for over 10 years, with a growth perspective to the main cities of Europe.
Requirements
- Supervise daily operations of reception and floor departments
- Control of check-in and check-out of apartments
- Carry out internal quality audits in apartments and common facilities
- Ensure that operational manuals and quality standards of the chain are met
- Attention, follow-up, and management of customer satisfaction
- Follow up on invoices to be charged to the property
- Supervise and coordinate the sales and customer service department
- Management and resolution of conflicts and incidents
- Management and coordination of maintenance, cleaning, and laundry tasks
- Continuous supervision of apartment condition
- Cash control
- Coordination and control of cleaning service
- Closing of accounts
- Management of reservations
- Sales and Marketing
- Customer service
- Closing of invoices
- Post-sales services
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance