Customer Experience Representative
MYOBChristchurch, Canterbury, New Zealand
Posted May 14, 2026
Full Time
About the Company
MYOB is a leading provider of business management software solutions, offering comprehensive tools for finance, supply chain, payroll, CRM, inventory management, accounting, and employee management. With a single platform that adapts to evolving business needs, MYOB empowers users to make informed decisions, streamline operations, and maximize their business potential.
Job Description
We're a leading business management solution helping businesses in Australia and New Zealand start, survive and succeed. Join the Customer Experience team and provide timely, efficient, and accurate support for our customers.
Requirements
- Technical and process domain knowledge in SaaS or experience supporting products in an IT environment beneficial
- Experience in troubleshooting applications and workflows
- Experience / Knowledge of accounting products is beneficial
- Collaborative mindset and ability to work with other team members at MYOB
- Build rapport via voice/chat or via email demonstrating empathy, active listening and strong problem solving and communication skills
- Proven record of delivering key results against company objectives
Benefits
- Flexible, hybrid workplace
- Home office setup assistance
- Corporate discounts and vouchers
- Wellbeing support from Sonder
- In-house training and programs
- LinkedIn Learning
- Conferences and study assistance
- Variety of leave options
- Generous parental leave
- Domestic violence leave
- Transgender leave
- Community leave
- Study leave