Manager, Client Services
MyPathWisconsin, United States
Posted March 26, 2026
Full Time
About the Company
MyPath is a Majority Women Employee-Owned organization providing specialized services and dignified care for children, adolescents and adults with special needs.
Job Description
MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. The Client Services Manager (CSM) ensures the execution of the highest quality services and customer service for clients, guardians, families and funding representatives.
Requirements
- Maintain quality systems, processes and client services by providing oversight and support of assigned programs
- Perform human resource management for direct reports and supports staff in their professional development
- Develop effective communication strategies between employees, supervisors, clients, client guardians, and care management teams.
- Oversee client service planning and collaborates on developing quantifiable success factors
- Manage the fiscal performance of assigned programs, investigating and accounting for variances from budget, and developing plans of correction.
- Promote compliance and standardization regarding regulatory, contractual and company standards
Benefits
- Base salary with premium pay for evenings or weekends
- Referral Bonus Program - $2,000 Bonus per positive referral
- Health, Dental, Vision, 401k, Life Insurance, Paid Time off, Company Stock
- Employee Assistance Programs
- ESOP benefits
