Account Manager, West (Remote)

We're seeking a highly organized and customer-centric Account Manager to join our growing team. In this role, you'll partner closely with Account Executives, clients, key partners, and internal teams to provide exceptional support throughout the sales operations process.

Requirements

• Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors
• Support new client onboarding and growth initiatives in collaboration with Sales
• Generate timely, accurate quotes and ensure smooth order placement and processing
• Oversee customer account management including contract and agreement negotiations
• Coordinate with internal/external teams to forecast stocking needs and delivery schedules
• Act as a client advocate with a focus on improving the customer experience
• Collaborate cross-functionally to ensure on-time and accurate delivery of all orders
• Complete ongoing security awareness training and comply with company policies
• Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
• Other duties as assigned

Benefits

• Unlimited Paid Time Off (PTO)
• Incentive compensation plans for all employees
• Company-funded 401k contributions
• Zero-cost employer-covered health insurance
• Annual BYOD (Bring Your Own Device) reimbursement up to $500
• Paid Parental Leave
• Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop