IT Support (Talent Pool)
MyRobin.IDSpecial capital Region of Jakarta, Indonesia
Posted December 11, 2025
Full Time
About the Company
MyRobin.ID is an Indonesian on‑demand staffing platform that delivers pre‑screened, flexible workers to businesses within 24 hours. With a community of more than 2.6 million professionals, it serves logistics, warehousing, telesales, customer service, F&B, hospitality, courier, distribution and manufacturing roles, ensuring trust, commitment and agility in the New Normal. The company differentiates itself by offering workers financial benefits such as payday loans to boost retention and satisfaction, while its integration with BetterPlace’s SaaS platform enables enterprises to manage the full lifecycle of frontline talent across 500+ locations in India, APAC and GCC. MyRobin.ID’s culture prioritises rapid, reliable staffing solutions and workforce empowerment, making it an attractive partner for businesses seeking scalable, high‑quality talent.
Job Description
Provide technical support for remote users, install mandatory utilities, and troubleshoot network and wireless connectivity issues. Handle user tickets, manage computer networks, and configure wireless access points.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- At least 1-3 years of work experience in technical support or IT Support roles.
- Excellent verbal and written communication skills in both local language and English.
- Strong analytical and problem-solving abilities.
- Good interpersonal skills and the ability to work in a team.
