The General Manager serves as the end-to-end business leader for the Aviation Business Group, accountable for full P&L ownership, strategic growth, and operational excellence across a diverse aviation services portfolio.
Requirements
- Own full P&L accountability for the Aviation Business Group
- Develop multi-year business strategies and annual operating plans
- Build and execute market expansion strategies
- Assess business-line performance and implement improvements
- Identify and pursue organic and inorganic growth opportunities
- Expand customer relationships with airport authorities, healthcare systems, tribal organizations, and commercial/charter partners
- Evaluate and lead acquisition, partnership, and diversification opportunities
- Strengthen the organization's competitive position in established markets
- Provide executive oversight across all aviation business lines
- Drive operational standardization, performance management, and continuous improvement
- Champion a safety-first culture aligned with FAA, TSA, DOT, OSHA, EMS, and all regulatory requirements
- Set and manage budgets, revenue targets, cost controls, and capital allocations
- Analyze financial and operational data to drive margin improvement and long-term sustainability
- Approve and manage capital expenditures related to aircraft, facilities, technology, and major contracts
- Lead and develop a high-performing team of aviation directors, managers, and operational leaders
- Foster a culture of accountability, collaboration, and customer-focused execution
- Ensure staffing strategies support core operations, seasonal demands, and growth initiatives
- Serve as the senior executive interface with customers, regulators, airport authorities, and community partners
- Represent the business in executive forums, public meetings, and industry events
- Strengthen customer satisfaction and deepen long-term strategic relationships
- Identify operational, financial, and regulatory risks; implement appropriate mitigation strategies
- Ensure rigorous incident response, reporting, analysis, and continuous improvement programs
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan