IT Instructional Designer (Remote)

IT Instructional Designer responsible for developing and updating training content/materials and training remote trainers for Georgia DOT. The position is based in Atlanta and involves working with IT team members and business units to understand technical/business functionality and develop technical training materials.

Requirements

• Adhere to the priorities, objectives, and guidance of Team Leader and IT management
• Utilize GDOT style guide and branding in developing training content
• Produce effective training presentations, tutorials, instructor and student guides, lesson plans/exercises in multiple media and formats suitable to course audience
• Create, review, and update training materials and documentation based on user feedback, classroom surveys, IT version updates, and IT support tickets
• Proactively and effectively communicate with Team Leader and IT management
• Creating engaging learning activities and compelling course content
• Working with subject matter experts and identifying target audiences training needs
• Developing training content to meet instructional goals/objectives
• Create practical examples that learners can apply within their use of IT application/system in their work environment
• Applying tested instructional design theories, practice and methods
• Measure/test user knowledge retention and transfer
• Create supporting material/media (audio, video, simulations, role plays, games etc.)
• Collect and maintain training data to support department key performance indicators
• Conduct training courses, customer webinars, on-site customer training, and user group sessions
• Establish effective relationships throughout the organization, both within IT and across business units/customers/stakeholders to identify/address gaps in user training
• Remain knowledgeable about Georgia DOT IT applications and business strategies as related to training materials and courses
• Assist technical managers, IT developers, and specialists to explain complex technical concepts and business/data workflows to non-technical audiences
• Provide user training support with IT product launches and go-lives
• Assists in tracking, managing, and reviewing training content developed by GDOT 3rd party contractors
• Travel to Georgia DOT business locations (within State of Georgia) to conduct training
• Ability to maintain professionalism and order within the classroom to complete course objectives
• Ability to adapt/respond in a dynamic, fast-paced, customer-focused IT environment characterized by rapid change, minimal lead times, and multiple competing priorities

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance