Assistant Manager

The School of Art, Design and Media (ADM) at NTU is seeking an Assistant Manager to play a critical leadership role in advancing the quality and effectiveness of ADM's postgraduate research programs.

Requirements

• Bachelor's degree with at least 4-5 years of progressive administrative experience in higher education, preferably in postgraduate or research program administration
• Advanced proficiency in Microsoft Office applications, particularly Excel for data analysis and reporting
• Exceptional organisational and project management skills with demonstrated ability to manage multiple complex priorities across overlapping timelines and competing deadlines
• Superior written and verbal communication skills for professional engagement with diverse stakeholders
• Strong interpersonal and stakeholder management skills with cultural sensitivity and ability to navigate complex, sometimes conflicting, stakeholder expectations
• Meticulous attention to detail in documentation, compliance, data management, and quality assurance processes
• Proven adaptability and resilience in dynamic environments with ability to exercise sound judgment in ambiguous situations and manage unforeseen challenges effectively
• Strong analytical and strategic thinking skills with ability to interpret policies, analyse data trends, and provide insights to inform decision-making
• Demonstrated independent judgment and problem-solving capabilities in handling complex cases requiring policy interpretation and exception management
• Strong commitment to maintaining confidentiality, integrity, and ethical standards in all professional dealings
• Ability to work autonomously with minimal supervision while collaborating effectively across teams and departments

Benefits

• Comprehensive benefits package including healthcare and annual leave
• Flexible work arrangements
• Vibrant campus community dedicated to creative excellence