
Job description
Narmi is hiring an Applied AI Engineer to own end-to-end delivery of AI-powered features into production across dozens of customers' environments. The role involves building features, reliability infrastructure, and establishing standards for faster delivery. This is a horizontal, Senior/Staff-level role that influences how AI is built across the company.
Own AI features from ideation to production release, embed with customer teams, codify working patterns, build evaluation and regression systems, and design monitoring to detect output degradation.
The ideal candidate has 5+ years of software engineering experience, direct experience shipping GenAI or agentic systems, and strong backend engineering skills. They should be able to operate across engineering, product, and compliance, and have a deep understanding of non-deterministic system behavior and failure modes.
Company

Finance • Tech, Software & IT Services
Narmi delivers a cloud-native digital banking platform that enables financial institutions to open accounts in under 2.5 minutes and nurture those relationships through intuitive mobile and online experiences. Built for enterprise, every component integrates seamlessly with leading core banking systems, giving clients a single, unified digital front-end. Clients report a 20% lift in NPS, a 55% rise in new account applications from non-account holders, and a 50% drop in support volume, while response times improve by 63%. The founding team—former leaders of a major bank—leveraged their industry expertise to create a solution that combines speed, reliability, and data-driven insights. Headquartered in New York City, Narmi is committed to crafting enduring digital experiences that help banks grow and retain customers.
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