Head of Customer Support

Nas.com is building a platform that helps solo entrepreneurs build, sell, and scale products globally, and we're looking for a Head of Customer Support to own the end-to-end customer experience and build support systems that scale with our growth.

Requirements

• AI-first thinker: You see automation and systems as your main tools
• Self-motivated builder: You take initiative, experiment, and ship solutions quickly
• Customer-obsessed: You care deeply about solving real user problems
• Data-driven decision maker: Metrics and insights guide everything you do
• Collaborator & influencer: You work seamlessly with stakeholders across teams
• People leader: You can hire, develop, and inspire a small, elite team