The Track Side Customer Service Representative is responsible for delivering excellent guest services to customers at NASCAR venues across the US, providing sales and technical support, and collaborating with an on-site team.
Requirements
- Assist with Racing Electronics on-location vending set up, opening, operation and closing.
- Ensure proper procedures and policies are followed before, during and after event.
- Sales: includes interacting with customers, making recommendations for product sales, and promoting merchandise based on customer needs.
- Provide technical support for track sales and rental radio/equipment.
- Engage with fans/customers; answer questions and address any customer concerns regarding products, radio programming, etc.
- Trouble shoot equipment issues; diagnose and correct issues with the ultimate goal of customer satisfaction.
- Provide the highest level of customer service to all customers, including sales, equipment distribution, and returns.
Benefits
- Competitive salaries
- Solid benefits package focused on wellness
- Opportunities for growth and development