Client Services Representative
National Veterinary AssociatesSaint Charles, Missouri, United States
Posted April 7, 2026
Full Time
About the Company
National Veterinary Associates (NVA) General Practice is a leading provider of comprehensive pet care, operating nearly 1,000 veterinary hospitals across the United States and Canada. The organization delivers high‑quality, individualized medicine and health services through a dedicated team of over 25,000 professionals, including 5,000 veterinarians, serving millions of animals each year. NVA’s focus on general practice medicine is complemented by a strong commitment to community‑based care, ensuring pets receive continuous, family‑centered treatment at every life stage. By integrating best‑in‑class products, innovative health services, and a collaborative network of clinics, NVA distinguishes itself as a pioneer in shaping the future of veterinary medicine.
Job Description
Client Service Representative needed for a busy animal hospital. The role involves providing excellent customer service, handling appointments, and assisting with administrative tasks.
Requirements
- At least 2 years of customer service and direct veterinary or front-desk experience
- Ability to hold sensitive, emotional conversations with care
- Clear, professional, and compassionate interpersonal style
- Strong multitasking ability in a fast-paced environment
- Comfortable with digital tools, scheduling systems, and adapting to new platforms
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Employee Assistance Program
- Disability insurance
- Paid time off
- 401(k) plan