Client Services Representative
National Veterinary AssociatesCasper, Wyoming, United States
Posted April 7, 2026
Full Time
About the Company
National Veterinary Associates (NVA) General Practice is a leading provider of comprehensive pet care, operating nearly 1,000 veterinary hospitals across the United States and Canada. The organization delivers high‑quality, individualized medicine and health services through a dedicated team of over 25,000 professionals, including 5,000 veterinarians, serving millions of animals each year. NVA’s focus on general practice medicine is complemented by a strong commitment to community‑based care, ensuring pets receive continuous, family‑centered treatment at every life stage. By integrating best‑in‑class products, innovative health services, and a collaborative network of clinics, NVA distinguishes itself as a pioneer in shaping the future of veterinary medicine.
Job Description
The Client Service Representative's main responsibility is to provide exceptional client service while maintaining a smooth and efficient flow of clients and patients through the animal hospital.
Requirements
- High school degree
- Excellent telephone skills
- Excellent oral and written communication skills
- Interpersonal skills including working in a team environment
- Handling difficult situations including emergencies
- Basic computer skills (Microsoft Office, E-mail, and AVImark experience preferred)
- Strong organizational skills with ability to multi-task and still attend to details
- Typing skills (accuracy)
- Payment handling and basic finance skills
Benefits
- Competitive pay
- Overtime pay
- Holiday pay
- Generous personal pet discounts on veterinary care and boarding
- Paid vacation
- Paid sick time
- Medical, Dental, and Vision health insurance
- 401k/Retirement Plan