The Lead Medical Coordinator is responsible for overseeing health services, coordinating timely and appropriate health services for children in care, and supervising Medical Coordinators. They will provide staff training on medical, dental, and public health topics, develop policies and procedures, and ensure confidentiality of health records. This position requires a Licensed Registered Nurse with a Bachelor's degree, bilingual fluency, and experience in public health or healthcare settings.
Requirements
- Perform all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies.
- Provide children with a positive and appropriate medical environment consistent with the National Youth Advocate Program's mission, values, and philosophies.
- Responsible for overseeing health services as well as coordinating the provision of timely, appropriate health services for children in care.
- Supervise other Medical Coordinators and provide appropriate staff training on medical, dental, and public health topics relevant to pediatrics, adolescent, and migrant health.
- Responsible for developing and maintaining policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health and safety, and post-release health care planning/care coordination.
- Ensure confidentiality of health records and adhere to NYAP, State, and Funder guidelines for protected health information (PHI).
- Ensure appropriate communication of health needs to case managers and clinicians.
- Support in scheduling health care appointments in accordance with NYAP and other policies and procedures.
- Assist in transportation of children to and from health care appointments and accompanying children during appointments.
- Assist in obtaining medical clearances from healthcare providers.
- Preparing Treatment Authorization Requests (TARs) prior to appointments and following up to ensure payments.
- Ensuring qualified interpretation and translation services are in place.
- Participate in intakes and discharges of children, preparing medical documentation package, and scanning/uploading documents in portals and health record systems.
- Collaborate with children’s assigned cross-functional team and medical, mental health, dental, and pharmacy providers to ensure appropriate care to the children.
- Report medical emergencies via SIR/CLE process in accordance with ORR/NYAP’s policies and procedures.
- Elevate issues of medical concern to supervisors, assigned cross-functional team, as appropriate, healthcare providers, and the Division of Health (DoH) for consultation and guidance.
- Support foster parents by providing education on medical policies, answering questions related to the children’s medical care, assisting them with required medical responsibilities, and supplying them with necessary authorization and ID documents for medical services.
- Collect forms and health records from medical providers, ensuring they are thoroughly completed and scanned/uploaded into the appropriate portals and health record systems.
- Complete and submit all assigned documentation within the required timeframe, including placement documents, assessments, medical packages, medication and temperature logs, medical summary forms, medical checklists, and more.
- Regularly communicate with the children's care teams and strive to meet continuous quality improvement measures related to medical records and the timelines for uploads.
- Maintain medicine cabinets and first aid kits by ensuring they are stocked with up to date over the counter (OTCs) medications, first aid supplies, and other essential medical items to promote the health and safety of the children in care.
- Provide in-service training and ongoing education to staff and foster parents on the health-related needs of children, five rights of medication administration, CPR, and First Aid.
- Maintain Red Cross CPR/First Aid Trainer’s Certifications
- Assist and support Program Leadership during auditing processes.
- Performs other duties as requested.
Benefits
- Paid time off
- Healthcare benefits
- Pet insurance
- 401(k)
- Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)
- Mileage Reimbursement
- Phone Allowance
- Student Loan Repayment Assistance
- CEU’s and ongoing trainings/education
