This Implementation Consultant I role prepares clients for success by coordinating and facilitating the configuration and launch of SaaS tools for safety and success.
Requirements
- Manage multiple concurrent customer launch projects
- Coordinate and manage the onboarding configuration and technology integration timeline with customer
- Monitor customer progress and provide regular check-ins
- Conduct effective and engaging training
- Maintain a deep understanding of Navigate360 SaaS solutions' values and functionalities
- Exercise independent discretion to drive customer participation in setting up and training aspects of launch
- Create/design training webinar content
- Ensure a timely response to customer requests
Benefits
- Health insurance
- Paid time off
- Retirement plan
- Life insurance
- Dental insurance
- Vision insurance