Customer Engineer

The Customer Engineer position is responsible for installation, maintenance, and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction.

Requirements

• Installation, maintenance, and repairs on equipment
• Ownership of customer problems or incidents
• Assisting in site preparation and minor testing of equipment
• Performing periodic preventative maintenance
• Diagnosing problems and making minor repairs
• Replacing components
• Following security procedures when working with ATMs and financial institutions
• Maintaining an appropriate parts inventory and record keeping
• Accurate and prompt reporting of calls and activity
• Tracking and reporting expenses incurred
• Capturing customer asset information and other data
• Ability to work with Microsoft Office
• Experience on Windows operating systems
• Experience in PC Hardware Maintenance and support
• Degree in Electronics, Engineering, or a technical field
• Driving license

Benefits

• Paid time off
• 401k matching
• Retirement plan