Customer Management Analyst II
NCR CorporationBelgrade, Central Serbia, Serbia
Posted March 3, 2026
Full Time
About the Company
NCR Atleos is a leader in expanding financial access, optimizing the branch, and improving operational efficiency for financial institutions and retailers across the globe.
Job Description
This is a customer-facing success management role in a fast-paced, dynamic environment. It requires strong multitasking, self-learning, and teamwork skills while collaborating with internal teams and external customer accounts to represent the NCR Atleos brand. The position ensures customer success with NCR Atleos services and solutions through operational, project-based tasks.
Requirements
- Technical/Vocational certification or bachelor’s degree (or 1–3 years related experience)
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Teams)
- Strong time management and multitasking skills in a fast-paced environment
- Ability to resolve issues with urgency
- Flexibility to work non-standard hours
- Effective customer-facing communication and teamwork
- Broad knowledge of service delivery principles (ITIL, LEAN)
Benefits
- Private Health Insurance
- Employee Referral Bonus Program
- Wellbeing Resources
- Baby Bonus
- Life, Accident & Disability Insurance
- Numerous opportunities for internal career pathing and advancement
- Discounts for employees at NCR Atleos partners
