Customer Care Advisor
NDBTDallas, Texas, United States
Posted April 11, 2024
Full Time
About the Company
North Dallas Bank and Trust is a community bank with a long-standing reputation for excellent customer service. We foster a culture of mutual respect, accountability, and teamwork.
Job Description
The Customer Care Solutions Advisor serves as an advanced resource within the Customer Care Team, responsible for resolving complex customer needs, supporting digital banking solutions, and ensuring seamless service experience across all channels.
Requirements
- Professional Communication & Customer Experience
- Account Servicing & Support
- Digital Banking Support
- Operational Excellence & Risk Awareness
- Team Collaboration & Growth
Benefits
- 401(k) or 403(b) plan
- Employee Stock Purchase Plan (ESPP)
- Flexible scheduling
- Group Life Insurance
- Health Insurance (Medical, Dental, Vision)
- Holiday Pay
- Long-Term Disability Insurance
- Paid Time Off (vacation, sick leave)
- Short-Term Disability Insurance
- Stock Purchase Plan (SPP)
