Lead Customer Service Specialist

Lead Customer Service Specialist role at Nebraska Furniture Mart, overseeing service counters and cashier counters, and serving as a key management representative. The role involves supporting customer volume, managing cash drawers, and resolving customer problems.

Requirements

• High School Diploma or GED
• 3-5 years customer service experience
• 1 year lead or supervisory experience
• Ability to negotiate with customers
• Ability to use MS Office applications
• Ability to enter data quickly and accurately

Benefits

• Same day pay
• Competitive pay
• Inclusive culture
• Health, dental, vision, life Insurance
• Short and long term disability
• Paid holidays
• Paid time off
• Staff discount on merchandise
• Virtual and in-person career development opportunities
• Paid community volunteer opportunities
• Tuition Reimbursement