Adoption Coordinator

The Adoption Coordinator plays a vital role in connecting animals with loving homes by creating a positive, welcoming, and inclusive experience for all potential adopters and visitors.

Requirements

• Serve as the first point of contact for individuals interested in adopting.
• Provide warm, nonjudgmental, and informative guidance throughout the adoption process.
• Build trust with adopters by listening to their needs and helping them find a suitable pet.
• Ensure adoption areas are welcoming, clean, and accessible to all.
• Foster a culture of inclusivity by creating a friendly, judgment-free environment for all visitors.
• Educate the public about responsible pet ownership and shelter policies in a supportive manner.
• Represent the shelter at community events and adoption fairs as needed.
• Review adoption applications and communicate with potential adopters to match animals with appropriate homes.
• Conduct meet-and-greets and support foster-to-adopt arrangements when applicable.
• Utilize shelter software program (Chameleon) to generate reports, navigate and edit animals' profiles, and perform file checks for cruelty and/or neglect charges of potential adopters.
• Prepare report cards and other adoption materials for available animals.
• Work closely with shelter staff, volunteers, and the medical team to ensure a smooth adoption process.
• Work Closely with Animal Support Specialist to communicate animal behavior, needs, and history honestly and respectfully.
• Assist in resolved post-adoption customer questions and concerns.