Client Liaison Specialist: Structured Lending

Client Liaison Specialist for Structured Lending, providing lending solutions and client service to meet business goals and exceed client expectations.

Requirements

• Respond to client needs by offering the right service and solution
• Nurture strong, long-standing client relationships
• Educate clients and potential clients on how to subscribe and service their account
• Provide knowledgeable client service that fosters mutual trust and confidence
• Facilitate the sales process by informing clients of the product features and benefits
• Fulfill clients' needs through documenting needs analysis and by providing suitable financial product solutions
• Obtain referrals from existing clients as well as leads from other business units
• Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests
• Educate clients on the use of alternative, cost effective, time saving and convenient self-service channels
• Provide complete solution to clients by networking and collaborating with internal stakeholders
• Build a trusting relationship with clients by responding to queries and requests promptly
• Maintain strong client relationships by proactively initiating interactions regularly
• Nurture collaborative relationship with internal partners by referring new potential business and facilitating end-to-end process of products
• Develop a network of internal and external service providers by identifying individuals who can assist with meeting client's needs and interacting regularly with them