Sales Support / Customer Service Representative
NEFCOPhoenix, Arizona, United States
Posted May 14, 2026
Full Time
About the Company
NEFCO is a construction supply company that delivers a comprehensive range of hardware, safety equipment, onsite supplies, abrasives, and firestop solutions to contractors, acting as a key distribution channel for construction projects.
Job Description
The Sales Support / Customer Service Representative will be primarily responsible for handling of the day-to-day customer issues such as customer returns, missing product, missed deliveries, wrong material and sales errors.
Requirements
- Demonstrate strong ability to work in fast pace, high pressure environment
- Excellent computer skills and capability to adeptly operate NEFCO’s Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite
- Excellent verbal and written communication skills
- Strong customer service skills
- Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers;
- Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail.