The Site Medical Director provides clinic site and program leadership to ensure that the care provided meets Neighborcare Health’s goals for quality, patient access and patient experience. They are responsible for provider hiring, orientation and training, performance management, and completion of annual individual learning conversations.
Requirements
- Hire, train and orient providers on clinical operations and functions
- Provide ongoing coaching and support to providers and other clinical staff related to clinical medicine, workflow, and patient experience of care
- Provide supervision to providers through direct interactions and/or chart review
- Work to ensure the clinic team follow best clinical practices
- Provide onboarding and ongoing mentoring for individual provider’s growth and development
- Address individual provider safety or performance issues, develop improvement plans and coordinate with Clinic Administrator and/or the HR Team as needed
- Monitor and communicate patient access data to providers in partnership with clinic administrator
- Be a clinical champion for quality performance and quality improvement activities
- Share clinic and individual quality and patient experience data with providers and clinic team
- Participate in NeighborCare leadership meetings and leadership development activities
- Address issues identified by team and collaborate with the site leads team as needed
- Leads a team of support staff to assure services meet or exceed the expectations of patients, coworkers, the public, and community standards
- Develop and implement clinic strategic goals and key performance indicators in alignment with Organizational strategic initiatives
- Be on call two weeks a year, providing phone-based clinical care
- Assist in credentialing of staff, trainees and volunteers
- Provide patient centered preventative care as well as, diagnoses and treatment of acute and chronic conditions
- Identify the need for referrals and provide overall care coordination in a team-based setting
- Assure accurate and timely completion of all clinical records
- Complete necessary paperwork for patient care. Such as, prior authorizations and communications with outside specialists in a team-based approach
- Timely response to communications and test results
- Provide feedback to appropriate teams and/or individuals when
Benefits
- Medical, dental & vision insurance
- Paid time off & paid holidays
- Retirement with contribution match
- Life & AD&D, pet insurance
- Employee assistance program
