Kundenbetreuer/in im E-Commerce (m/w/d)

We are looking for a motivated and dedicated customer support professional for NEONA. As a customer support professional, you will be the first point of contact for customers through various channels, and will support with customer shipment and payment processes.

Requirements

• Independent customer support through various channels (email, phone, social media)
• Support with customer shipment and payment processes
• Active collaboration with internal stakeholders and incorporation of customer feedback to optimize internal processes and services

Benefits

• Creative work environment
• Support from an open-minded, motivated, and young team
• Membership in the Urban Sports Club
• Flexible working hours and the possibility of working remotely
• Fair pay and flexible vacation scheduling