Senior M365 Delivery Engineer
NeoSystemsReston, Virginia, United States
Posted February 26, 2026
Full Time
About the Company
NeoSystems specializes in delivering endâtoâend backâoffice solutions for government and highly regulated businesses, covering accounting, finance, payroll, HR, IT, and information security. Leveraging its deep expertise in compliance and cybersecurity, the firm offers managed services such as Deltek Costpoint, Workday Adaptive Planning, and CMMCâcompliant hosting, as well as strategic consulting and implementation. As a Microsoft AOSâG and Cloud Solutions Provider for Government, NeoSystems provides cloud licensing across Azure Commercial, Azure Government Cloud, M365, and GCC High, ensuring clients meet FedRAMP and other regulatory mandates. By offâloading these operational burdens, NeoSystems enables customers to concentrate on winning new contracts and improving their bottom line, positioning itself as a trusted partner for missionâcritical compliance and cloud readiness.
Job Description
The Senior Microsoft 365 Delivery Engineer is responsible for ensuring efficient and effective operations, adapting business needs to technical configurations, and delivering operational services. They must think strategically and make sound decisions under pressure. The role is critical to supporting customers embarking on technological implementations and ongoing operations.
Requirements
- Develop and implement strategic plans, processes, and procedures.
- Establish and maintain operational standards for quality deliverables, efficacy, and timeliness.
- Monitor key performance indicators and adherence to SLAs.
- Serve as a NeoSystemsâ Microsoft 365 delivery representative to internal and external stakeholders.
- Participate and work with stakeholders for the development of new product offerings.
- Support the creation and management of support processes, knowledge base articles, playbooks, and other documentation management.
- Work with a team of engineers to build, analyze and review standardized Microsoft 365 GCC and GCC High tenant environments.
- Collaborate with peers through multiple simultaneous projects.
- Support and participate in architectural reviews and provide recommendations.
- Interact with clients and prospective business stakeholders to understand their needs and challenges.
- Provide advanced troubleshooting and problem resolution.
- Create comprehensive technical documentation.
- Establish and maintain strong relationships with key vendors and partners.
- Maintain flexibility to ensure critical tasks, incidents, and business needs are addressed promptly.
- Promote NeoSystems service offerings and capabilities where services will enhance clients experience and security.
- Demonstrate breadth and depth of knowledge in cloud-based infrastructure, secure configuration, and optimized performance.
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Generous Parental Leave
- Tuition Reimbursement