Salesforce L1 Support Engineer (End-User Support)
NessBengaluru, Karnataka, India
Posted February 23, 2026
Full Time
About the Company
We are a global business team looking for a Salesforce L1 Support Engineer to provide frontline, end-user support.
Job Description
We are looking for a Salesforce L1 Support Engineer to provide frontline, end-user support for Salesforce applications across global business teams.
Requirements
- Hands-on experience providing Salesforce L1 / end-user support.
- Strong understanding of Salesforce profiles, roles, permission sets, and basic security model.
- Experience with ticketing tools (ServiceNow, Jira Service Management, Salesforce Service Cloud).
- Strong communication skills — able to explain solutions in simple, user-friendly language.
- Customer-first mindset with patience and empathy.
