Bilingual Billing Specialist
net2phone CanadaOttawa, Ontario, Canada
Posted May 13, 2026
43000 - 46000 CAD
Full Time
About the Company
net2phone Canada is a VoIP telecommunications provider for businesses in Canada, committed to creating an inclusive environment where all candidates, employees, and clients feel like they belong.
Job Description
We are a VoIP telecommunications provider for businesses in Canada, seeking a Bilingual Billing Specialist to develop strong relationships with customers and ensure their success in every interaction. As the first point of contact for billing and account related inquiries, the successful candidate will respond to billing inquiries, manage payments and credits, and escalate advanced requests to the Finance Team.
Requirements
- 1+ years of customer service/experience
- Outstanding organizational skills with a strong attention to detail
- Bilingual in French-English
- Never-ending curiosity
Benefits
- Paid time off
- Sick & family days
- Paid volunteer days
- $2,000 in health & wellness benefits
- Ability to work remotely as part of a hybrid model
