Application Support Agent Junior

We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. As an Application Support Agent Junior, you will provide technical support, participate in meetings, and contribute to the improvement of documentation and user manuals.

Requirements

• Higher education or equivalent professional experience
• First successful experience in user support or Blue Book traineeship at the Commission
• Excellent knowledge of English and good knowledge of French
• Strong analytical skills with the ability to quickly understand processes, combined with a solution-oriented mindset
• Proactive and reactive approach to problem-solving, with strong stress resilience
• Excellent communication skills with a strong focus on customer satisfaction and knowledge sharing at different levels
• Ability to work effectively in an international and multicultural environment, with strong team spirit and interpersonal skills

Benefits

• Competitive compensation & benefits package
• Health and life insurance program
• Meal allowance
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)