Service Desk Agent
NetcompanyBrussels, Belgium
Posted March 4, 2026
Full Time
About the Company
Join a diverse environment with experienced professionals, challenging projects, and opportunities for growth and development
Job Description
Join Netcompany as a Service Desk Agent and shape the future of digital services in Europe. We are dedicated to responsible digitalisation and building innovative, inclusive solutions that drive meaningful impact.
Requirements
- University degree in Computer Science or other relevant field.
- Minimum 2 years of IT support experience, including 1st Line duties.
- Solid knowledge of network setup, protocols, and antivirus management.
- Proficiency in backup/restore procedures, patching, and software deployment.
- Understanding of printing/scanning systems and troubleshooting.
- Excellent communication skills in English and French (minimum B2 level).
- At least one relevant certification (e.g., MCSA Windows 10, Microsoft 365 Certified, Google IT Support, MOS, or equivalent) would be a plus.
Benefits
- Competitive compensation & benefits package
- Hospitalization plan
- Hybrid working model
- Meal allowance
- Mobility budget or commuting allowance (if applicable)
- Well-being activities (on premises)
- Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
- Personalized development plan for targeted career growth