Netrality Data Centers is a growing private-equity backed owner-operator of strategic interconnection properties. We offer comprehensive and competitive benefits to our employees, and are seeking a Data Center Technician to join our team.
Requirements
- Monitor the Critical Facilities Monitoring System and provide reactive/notification/escalation services as required to address alarm events.
- Provide top-tier physical and remote customer support for local and international Colocation Customers.
- Assist Customer Support requests through use of a Web-based ticketing system.
- Perform routine operational tasks including equipment handling, repairs and troubleshooting, processing interconnection circuit orders, and general site support.
- Maintain detailed logs of all events, anomalies, inventory, and work tickets.
- Perform other duties as assigned by supervisor(s).
Benefits
- Multiple offerings for medical, dental, and vision insurance
- Company-paid life, short- and long-term disability, and AD&D insurance
- Paid parental leave, fertility support, 401k matching
- Employee discount services through our partners savings platform
- $1:$1 company match for all eligible charitable gifts